Returns & Exchanges
We want you to be completely satisfied with your Mac Duggal purchase, which is why we offer a 14-day return window for unworn garments with original tags attached. Please note that a restocking fee may apply to certain high-end evening wear and couture pieces to ensure the integrity of our collection.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags, security seals, and protective coverings are intact.
Ship the Items
Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing